{"id":2731,"date":"2024-10-07T15:03:40","date_gmt":"2024-10-07T15:03:40","guid":{"rendered":"https:\/\/www.globalsp.com\/support\/?page_id=2731"},"modified":"2024-10-08T13:48:53","modified_gmt":"2024-10-08T13:48:53","slug":"accueil","status":"publish","type":"page","link":"https:\/\/www.globalsp.com\/support\/","title":{"rendered":"Accueil"},"content":{"rendered":"

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Besoin d’aide ou d’informations ? Trouvez toutes les r\u00e9ponses \u00e0 vos questions.<\/p>\n

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Recherches populaires : smtp, messagerie, spam, dns.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb31px||6px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2″ make_equal=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb1650px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||24px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb background__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_size=\u00a0\u00bbcontain\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb background_vertical_offset=\u00a0\u00bb0%\u00a0\u00bb custom_padding=\u00a0\u00bb30px|15px|30px|15px|true|true\u00a0\u00bb background_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb border_color_all=\u00a0\u00bb#50b8c7″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb background__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb background_enable_color__hover=\u00a0\u00bboff\u00a0\u00bb use_background_color_gradient__hover=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops__hover=\u00a0\u00bb#067990 0%|#27babc 100%\u00a0\u00bb background_enable_image__hover=\u00a0\u00bboff\u00a0\u00bb background_vertical_offset__hover=\u00a0\u00bb-40%\u00a0\u00bb background_color_gradient_unit__hover=\u00a0\u00bb%\u00a0\u00bb background_color_gradient_overlays_image__hover=\u00a0\u00bboff\u00a0\u00bb parallax__hover=\u00a0\u00bboff\u00a0\u00bb background_position__hover=\u00a0\u00bbtop_center\u00a0\u00bb background_size__hover=\u00a0\u00bbcontain\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbNos proc\u00e9dures\u00a0\u00bb image_icon_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb image=\u00a0\u00bbhttps:\/\/www.globalsp.com\/support\/wp-content\/uploads\/2024\/10\/plan.png\u00a0\u00bb image_icon_width=\u00a0\u00bb90px\u00a0\u00bb image_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bb|700||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#067990″ header_font_size=\u00a0\u00bb20px\u00a0\u00bb header_line_height=\u00a0\u00bb1.7em\u00a0\u00bb body_font=\u00a0\u00bb||||||||\u00a0\u00bb body_text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb header_font_tablet=\u00a0\u00bb|600|||||||\u00a0\u00bb header_font_phone=\u00a0\u00bb|600|||||||\u00a0\u00bb header_font_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb background_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb header_text_color__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb header_text_color__hover=\u00a0\u00bb#FFFFFF\u00a0\u00bb body_text_color__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb body_text_color__hover=\u00a0\u00bb#FFFFFF\u00a0\u00bb background__hover_enabled=\u00a0\u00bbon|hover\u00a0\u00bb image__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb image__hover=\u00a0\u00bbhttps:\/\/www.globalsp.com\/support\/wp-content\/uploads\/2024\/10\/carte-b.png\u00a0\u00bb]<\/p>\n

Retrouvez toutes nos proc\u00e9dures pour utiliser au mieux vos applications.<\/span><\/p>\n

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Consultez notre FAQ et trouvez toutes les r\u00e9ponses \u00e0 vos questions.<\/span><\/p>\n

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Global AnyDesk Windows\u00a0 \u00a0<\/span>\u2193<\/a>
Global AnyDesk Mac\u00a0 \u2193<\/a><\/p>\n

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Derni\u00e8res proc\u00e9dures<\/p>\n

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header_text_align=\u00a0\u00bbleft\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ header_font_size=\u00a0\u00bb17px\u00a0\u00bb header_line_height=\u00a0\u00bb1.7em\u00a0\u00bb body_font=\u00a0\u00bb||||||||\u00a0\u00bb body_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-9px||8px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|30px|false|false\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.globalsp.com\/support\/procedures\/hosted-exchange\/parametrage-smtp\/\u00a0\u00bb header_font_tablet=\u00a0\u00bb|600|||||||\u00a0\u00bb header_font_phone=\u00a0\u00bb|600|||||||\u00a0\u00bb header_font_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb background_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb header_text_color__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb header_text_color__hover=\u00a0\u00bb#FFFFFF\u00a0\u00bb 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image_icon_background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_text_align=\u00a0\u00bbleft\u00a0\u00bb header_text_color=\u00a0\u00bb#000000″ header_font_size=\u00a0\u00bb17px\u00a0\u00bb header_line_height=\u00a0\u00bb1.7em\u00a0\u00bb body_font=\u00a0\u00bb||||||||\u00a0\u00bb body_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-9px||8px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|30px|false|false\u00a0\u00bb animation=\u00a0\u00bboff\u00a0\u00bb link_option_url=\u00a0\u00bbhttps:\/\/www.globalsp.com\/support\/procedures\/hosted-exchange\/configuration-exchange-android\/\u00a0\u00bb header_font_tablet=\u00a0\u00bb|600|||||||\u00a0\u00bb header_font_phone=\u00a0\u00bb|600|||||||\u00a0\u00bb 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background_position__hover=\u00a0\u00bbtop_center\u00a0\u00bb background_size__hover=\u00a0\u00bbcontain\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|600||on|||||\u00a0\u00bb text_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb text_font_size=\u00a0\u00bb22px\u00a0\u00bb background_color=\u00a0\u00bb#067990″ text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||9px|||\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

FAQ : les plus consult\u00e9s<\/p>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbPuis-je acc\u00e9der \u00e0 ma messagerie en Webmail ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_icon_color=\u00a0\u00bb#067990″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb17px\u00a0\u00bb title_line_height=\u00a0\u00bb1.2em\u00a0\u00bb closed_title_font=\u00a0\u00bb||||||||\u00a0\u00bb closed_title_font_size=\u00a0\u00bb17px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb|33px||33px|false|true\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, vous pouvez acc\u00e9der \u00e0 votre messagerie en Webmail depuis n\u2019importe quel appareil connect\u00e9 \u00e0 Internet (PC \/ Mac, tablette, smartphone) et sur n\u2019importe quel navigateur web via l\u2019adresse suivante\u00a0:\u00a0<\/span>https:\/\/mail.hostedexchange2010.fr<\/a>
Pour les versions 2016\u00a0:\u00a0<\/span>https:\/\/mail.globalsp.com<\/a><\/p>\n

[\/et_pb_toggle][et_pb_divider color=\u00a0\u00bb#cecece\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-5px||-5px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_toggle title=\u00a0\u00bbComment envoyer un Fax avec Outlook ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_icon_color=\u00a0\u00bb#067990″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb17px\u00a0\u00bb title_line_height=\u00a0\u00bb1.2em\u00a0\u00bb closed_title_font_size=\u00a0\u00bb17px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|33px||33px|false|true\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pour pouvoir envoyer et recevoir des Fax avec Outlook vous devez au pr\u00e9alable vous assurer que le service payant Fax In Mail ait \u00e9t\u00e9 activ\u00e9 et configur\u00e9 par nos services.<\/p>\n

Pour savoir comment utiliser le service Fax In Mail pour l\u2019envoi et la r\u00e9ception de Fax avec Outlook,\u00a0<\/span>cliquez ici<\/a><\/p>\n

[\/et_pb_toggle][et_pb_divider color=\u00a0\u00bb#cecece\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-5px||-5px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_toggle title=\u00a0\u00bbComment synchroniser mes e-mails sur mon appareil mobile ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_icon_color=\u00a0\u00bb#067990″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb17px\u00a0\u00bb title_line_height=\u00a0\u00bb1.2em\u00a0\u00bb closed_title_font_size=\u00a0\u00bb17px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|33px||33px|false|true\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pour savoir comment synchroniser vos emails sur un appareil Android\u00a0<\/span>cliquez ici<\/a><\/p>\n

Pour savoir comment synchroniser vos emails sur un appareil iOS\u00a0<\/span>cliquez ici<\/a><\/p>\n

Pour savoir comment synchroniser vos emails sur un appareil Windows Phone\u00a0<\/span>cliquez ici<\/a><\/p>\n

[\/et_pb_toggle][et_pb_divider color=\u00a0\u00bb#cecece\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb-5px||-5px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_toggle title=\u00a0\u00bbQuelles sont vos restrictions pour les pi\u00e8ces jointes ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ open_icon_color=\u00a0\u00bb#067990″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb17px\u00a0\u00bb title_line_height=\u00a0\u00bb1.2em\u00a0\u00bb closed_title_font_size=\u00a0\u00bb17px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|33px||33px|false|true\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Si des pi\u00e8ces jointes ne respectent pas la politique de s\u00e9curit\u00e9, elles sont remplac\u00e9es par un fichier texte explicatif qui vous informe des raisons du refus des pi\u00e8ces jointes. Les emails ne sont pas rejet\u00e9s. Pour conna\u00eetre le nom des pi\u00e8ces jointes refus\u00e9es\u00a0<\/span>cliquez ici<\/a><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Besoin d’aide ou d’informations ? 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