{"id":943,"date":"2018-02-15T17:12:31","date_gmt":"2018-02-15T17:12:31","guid":{"rendered":"https:\/\/www.globalsp.com\/support\/?page_id=943"},"modified":"2024-10-08T10:01:19","modified_gmt":"2024-10-08T10:01:19","slug":"export-donnees-utilisateurs","status":"publish","type":"page","link":"https:\/\/www.globalsp.com\/support\/procedures\/hosted-exchange\/export-donnees-utilisateurs\/","title":{"rendered":"Export de donn\u00e9es utilisateurs sur Outlook"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600||on|||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_line_height=\u00a0\u00bb1.7em\u00a0\u00bb header_2_font=\u00a0\u00bb|600||on|||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_2_font_size=\u00a0\u00bb28px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.7em\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

Export de donn\u00e9es utilisateurs sur Outlook<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding=\u00a0\u00bb3px|||||\u00a0\u00bb width=\u00a0\u00bb85%\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

[vc_row][vc_column width=\u00a0\u00bb2\/3″ el_class=\u00a0\u00bbprocedure\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1507561545049{margin-right: 40px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]Pour r\u00e9cup\u00e9rer l\u2019historique de la messagerie de vos utilisateurs vous avez deux solutions :
\u2022\u00a0\u00a0Global SP peut proc\u00e9der \u00e0 la r\u00e9cup\u00e9ration pour vous (cette op\u00e9ration vous sera factur\u00e9e, merci de consulter au pr\u00e9alable votre Ing\u00e9nieur Commercial)
\u2022\u00a0 ou vous pouvez proc\u00e9der vous m\u00eame \u00e0 la r\u00e9cup\u00e9ration sur chacun des postes des utilisateurs en suivant la proc\u00e9dure ci-dessous[\/vc_column_text][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]Voici le mode op\u00e9ratoire pour exporter les donn\u00e9es de la bo\u00eete aux lettres de l\u2019ancienne plateforme :<\/p>\n

Lancez Outlook avec votre ancien profil.<\/p>\n

Cliquez sur \u00ab\u00a0Fichier\u00a0\u00bb, puis sur \u00ab\u00a0Ouvrir\u00a0\u00bb, puis sur \u00ab\u00a0Importer\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb944″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]Vous acc\u00e9dez \u00e0 la fen\u00eatre ci-dessous. Elle est identique aux versions pr\u00e9c\u00e9dentes d\u2019Outlook.<\/p>\n

S\u00e9lectionnez \u00ab Exporter des donn\u00e9es vers un fichier \u00bb, puis cliquer sur \u00ab\u00a0Suivant\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb945″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]S\u00e9lectionnez \u00ab Fichier de donn\u00e9es Outlook (.pst) \u00bb puis cliquez sur \u00ab\u00a0Suivant\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb946″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]S\u00e9lectionnez le plus haut niveau de l\u2019arborescence de la bo\u00eete aux lettres comme indiqu\u00e9 sur la fen\u00eatre ci-dessous et cochez la case \u00ab Inclure les sous-dossiers \u00bb<\/strong>. Ainsi, les donn\u00e9es seront r\u00e9cup\u00e9r\u00e9es dans leur int\u00e9gralit\u00e9 et non pas uniquement les \u00e9l\u00e9ments d\u2019un seul dossier.
Cliquez ensuite sur \u00ab\u00a0Suivant\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb947″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]Choisissez le chemin dans lequel vous souhaitez sauvegarder le fichier PST qui contient vos donn\u00e9es en cliquant sur \u00ab\u00a0Parcourir…\u00a0\u00bb. Veuillez noter ce chemin car les fichiers qui s\u2019y trouveront seront utilis\u00e9s lors l\u2019importation des donn\u00e9es vers la nouvelle plateforme.<\/p>\n

 <\/p>\n

Vous pouvez laisser l\u2019option par d\u00e9faut \u00ab Remplacer les doublons par les \u00e9l\u00e9ments export\u00e9s \u00bb car le fichier PST va \u00eatre cr\u00e9\u00e9. Il n\u2019y a donc pas de donn\u00e9es existantes.<\/p>\n

 <\/p>\n

Cliquez ensuite sur \u00ab\u00a0Terminer\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb1606″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]La fen\u00eatre ci-dessous s\u2019affiche afin de s\u00e9curiser l\u2019acc\u00e8s \u00e0 vos donn\u00e9es sur le PST \u00e0 l\u2019aide d\u2019un mot de passe. Ceci est facultatif, si vous ne souhaitez pas mettre de mot de passe, laissez tous les champs vides et cliquez sur \u00ab\u00a0OK\u00a0\u00bb :[\/vc_column_text][vc_single_image image=\u00a0\u00bb948″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]L\u2019exportation vers le fichier PST est en cours tant que la fen\u00eatre ci-dessous est affich\u00e9e. Cette op\u00e9ration peut durer plusieurs minutes.[\/vc_column_text][vc_single_image image=\u00a0\u00bb949″ img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_outline\u00a0\u00bb onclick=\u00a0\u00bblink_image\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/3″ el_class=\u00a0\u00bbprocedures_similaires\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1508419955107{margin-left: 20px !important;padding-top: 30px !important;padding-right: 30px !important;padding-left: 30px !important;background-color: #f6f4f4 !important;border-radius: 10px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedures_similaires_title\u00a0\u00bb]<\/p>\n

Proc\u00e9dures similaires<\/h2>\n

[\/vc_column_text][vc_column_text css=\u00a0\u00bb.vc_custom_1519986738754{margin-bottom: 25px !important;}\u00a0\u00bb]<\/p>\n

\"\"\u00a0 Connexion au FTP<\/a><\/p>\n

[\/vc_column_text][vc_separator css=\u00a0\u00bb.vc_custom_1507815360262{margin-bottom: 27px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1519997270047{margin-bottom: 25px !important;}\u00a0\u00bb]<\/p>\n

\"\"\u00a0 Export de PST via Global X<\/a><\/p>\n

[\/vc_column_text][vc_separator css=\u00a0\u00bb.vc_custom_1507815352881{margin-bottom: 27px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1519986378268{margin-bottom: 25px !important;}\u00a0\u00bb]<\/p>\n

\"\"\u00a0 Import de donn\u00e9es utilisateurs dans Outlook<\/a><\/p>\n

[\/vc_column_text][vc_separator css=\u00a0\u00bb.vc_custom_1507815346304{margin-bottom: 27px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1519997279568{margin-bottom: 25px !important;}\u00a0\u00bb]<\/p>\n

\"\"\u00a0 Import de PST via Global X<\/a><\/p>\n

[\/vc_column_text][vc_separator css=\u00a0\u00bb.vc_custom_1507815360262{margin-bottom: 27px !important;}\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1519986497181{margin-bottom: 25px !important;}\u00a0\u00bb]<\/p>\n

\"\"\u00a0 Reporting Manager<\/a><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Export de donn\u00e9es utilisateurs sur Outlook[vc_row][vc_column width=\u00a0\u00bb2\/3″ el_class=\u00a0\u00bbprocedure\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1507561545049{margin-right: 40px !important;}\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbprocedure_texte\u00a0\u00bb]Pour r\u00e9cup\u00e9rer l\u2019historique de la messagerie de vos utilisateurs vous avez deux solutions :\u2022\u00a0\u00a0Global SP peut proc\u00e9der \u00e0 la r\u00e9cup\u00e9ration pour vous (cette op\u00e9ration vous sera factur\u00e9e, merci de consulter au pr\u00e9alable votre Ing\u00e9nieur Commercial)\u2022\u00a0 ou vous pouvez proc\u00e9der vous m\u00eame \u00e0 la r\u00e9cup\u00e9ration […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":68,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[vc_row][vc_column width=\"2\/3\" el_class=\"procedure\" css=\".vc_custom_1507561545049{margin-right: 40px !important;}\"][vc_column_text el_class=\"procedure_texte\"]Pour r\u00e9cup\u00e9rer l\u2019historique de la messagerie de vos utilisateurs vous avez deux solutions :\r\n\u2022\u00a0\u00a0Global SP peut proc\u00e9der \u00e0 la r\u00e9cup\u00e9ration pour vous (cette op\u00e9ration vous sera factur\u00e9e, merci de consulter au pr\u00e9alable votre Ing\u00e9nieur Commercial)\r\n\u2022\u00a0 ou vous pouvez proc\u00e9der vous m\u00eame \u00e0 la r\u00e9cup\u00e9ration sur chacun des postes des utilisateurs en suivant la proc\u00e9dure ci-dessous[\/vc_column_text][vc_column_text el_class=\"procedure_texte\"]Voici le mode op\u00e9ratoire pour exporter les donn\u00e9es de la bo\u00eete aux lettres de l\u2019ancienne plateforme :\r\n\r\nLancez Outlook avec votre ancien profil.\r\n\r\nCliquez sur \"Fichier\", puis sur \"Ouvrir\", puis sur \"Importer\" :[\/vc_column_text][vc_single_image image=\"944\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]Vous acc\u00e9dez \u00e0 la fen\u00eatre ci-dessous. Elle est identique aux versions pr\u00e9c\u00e9dentes d\u2019Outlook.\r\n\r\nS\u00e9lectionnez \u00ab Exporter des donn\u00e9es vers un fichier \u00bb, puis cliquer sur \"Suivant\" :[\/vc_column_text][vc_single_image image=\"945\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]S\u00e9lectionnez \u00ab Fichier de donn\u00e9es Outlook (.pst) \u00bb puis cliquez sur \"Suivant\" :[\/vc_column_text][vc_single_image image=\"946\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]S\u00e9lectionnez le plus haut niveau de l\u2019arborescence de la bo\u00eete aux lettres comme indiqu\u00e9 sur la fen\u00eatre ci-dessous et cochez la case \u00ab Inclure les sous-dossiers \u00bb<\/strong>. Ainsi, les donn\u00e9es seront r\u00e9cup\u00e9r\u00e9es dans leur int\u00e9gralit\u00e9 et non pas uniquement les \u00e9l\u00e9ments d\u2019un seul dossier.\r\nCliquez ensuite sur \"Suivant\" :[\/vc_column_text][vc_single_image image=\"947\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]Choisissez le chemin dans lequel vous souhaitez sauvegarder le fichier PST qui contient vos donn\u00e9es en cliquant sur \"Parcourir...\". Veuillez noter ce chemin car les fichiers qui s\u2019y trouveront seront utilis\u00e9s lors l\u2019importation des donn\u00e9es vers la nouvelle plateforme.\r\n\r\n \r\n\r\nVous pouvez laisser l\u2019option par d\u00e9faut \u00ab Remplacer les doublons par les \u00e9l\u00e9ments export\u00e9s \u00bb car le fichier PST va \u00eatre cr\u00e9\u00e9. Il n\u2019y a donc pas de donn\u00e9es existantes.\r\n\r\n \r\n\r\nCliquez ensuite sur \"Terminer\" :[\/vc_column_text][vc_single_image image=\"1606\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]La fen\u00eatre ci-dessous s\u2019affiche afin de s\u00e9curiser l\u2019acc\u00e8s \u00e0 vos donn\u00e9es sur le PST \u00e0 l\u2019aide d\u2019un mot de passe. Ceci est facultatif, si vous ne souhaitez pas mettre de mot de passe, laissez tous les champs vides et cliquez sur \"OK\" :[\/vc_column_text][vc_single_image image=\"948\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][vc_column_text el_class=\"procedure_texte\"]L\u2019exportation vers le fichier PST est en cours tant que la fen\u00eatre ci-dessous est affich\u00e9e. Cette op\u00e9ration peut durer plusieurs minutes.[\/vc_column_text][vc_single_image image=\"949\" img_size=\"full\" style=\"vc_box_outline\" onclick=\"link_image\"][\/vc_column][vc_column width=\"1\/3\" el_class=\"procedures_similaires\" css=\".vc_custom_1508419955107{margin-left: 20px !important;padding-top: 30px !important;padding-right: 30px !important;padding-left: 30px !important;background-color: #f6f4f4 !important;border-radius: 10px !important;}\"][vc_column_text el_class=\"procedures_similaires_title\"]\r\n

Proc\u00e9dures similaires<\/h2>\r\n[\/vc_column_text][vc_column_text css=\".vc_custom_1519986738754{margin-bottom: 25px !important;}\"]\r\n

\"\"Connexion au FTP<\/a><\/p>\r\n[\/vc_column_text][vc_separator css=\".vc_custom_1507815360262{margin-bottom: 27px !important;}\"][vc_column_text css=\".vc_custom_1519997270047{margin-bottom: 25px !important;}\"]\r\n

\"\"Export de PST via Global X<\/a><\/p>\r\n[\/vc_column_text][vc_separator css=\".vc_custom_1507815352881{margin-bottom: 27px !important;}\"][vc_column_text css=\".vc_custom_1519986378268{margin-bottom: 25px !important;}\"]\r\n

\"\"Import de donn\u00e9es utilisateurs dans Outlook<\/a><\/p>\r\n[\/vc_column_text][vc_separator css=\".vc_custom_1507815346304{margin-bottom: 27px !important;}\"][vc_column_text css=\".vc_custom_1519997279568{margin-bottom: 25px !important;}\"]\r\n

\"\"Import de PST via Global X<\/a><\/p>\r\n[\/vc_column_text][vc_separator css=\".vc_custom_1507815360262{margin-bottom: 27px !important;}\"][vc_column_text css=\".vc_custom_1519986497181{margin-bottom: 25px !important;}\"]\r\n

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